Legacy installations before 3.0
Automatic migration from versions older than 3.0 is not supported.
TheBooking 4 does not import or rewrite legacy data automatically. Install it with a clean configuration or contact TheBooking support for an assisted migration assessment.
Do not follow old migration procedures against a production database. Legacy installations can contain retired service models, widget configurations, provider overrides, and reservations that need case-by-case review.
Before contacting support, prepare:
- the installed plugin version;
- WordPress and PHP versions;
- a database backup;
- approximate service and reservation counts;
- a list of active integrations and payment gateways;
- confirmation that a staging copy is available.