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Roles and the provider list

Two separate role settings​

TheBooking has two independent WordPress-role allowlists under Settings > Core > Roles — don't confuse them:

  • WP Roles allowed to manage the plugin — who can access TheBooking's admin screens at all. Unrelated to providers; a shop manager could have this without being a provider.
  • WP Roles allowed to be Service Providers — who becomes a provider. Only visible once Use Service Providers is on.

In both lists, administrators are always allowed and don't appear as a selectable option — they're implicitly included.

The provider list​

Open Providers to see every WordPress user with an eligible role: name, email, and WP roles. There's no separate step to "create" a provider and no built-in limit on how many you can have — checking a role in the settings above (or assigning that role to a user directly) is enough for them to appear here.

Select a provider to open their Configuration tab and set:

  • Timezone — used for that provider's notifications; falls back to the WordPress site timezone.
  • Restrict services — off by default, so new services are automatically assigned to every provider. Turn it on to pick an Allowed services list instead; from that point on, new services are not auto-assigned to this provider.
  • Their Google Calendar connection, if providers are allowed to connect their own account.
  • Any service setting an admin has delegated to providers.

A Reports tab shows that provider's own reservation stats: totals, upcoming appointments, booked time, cancellation rate, returning customers, top services and customers, and revenue.

Removing a provider​

Removing a user's provider role, or deleting the WordPress user, immediately:

  • deletes their delegated per-service settings;
  • removes them from every availability plan's provider list — the plan itself, and its other providers, are unaffected;
  • unscopes or removes their personal Google account/calendar links, and detaches any calendar left without a scoped provider from the plans that referenced it.

Existing reservations are not touched: past bookings keep their original provider on record even after the provider is gone.

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