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Service payment settings

The service payment section appears when online payments are enabled and at least one gateway is active.

Settings​

Open the service settings and select Payments.

SettingWhat it doesDefault
PriceThe base price of the service. With 0, no price appears and the service is free. Booking-form options and promotions can change the final amount.0
How payment is requiredOnline, Local, or Discretionary. See Payment requirement.Online

The currency is set under Settings > Core > General. See General settings.

Payment requirement​

How payment is required offers three options:

OptionWhat happens
OnlineThe customer pays online right after booking. The reservation stays pending until the payment arrives, and it expires if the payment does not arrive within the Pending payment expiration time. See Which reservations expire.
LocalThe plugin does not handle the payment: the customer pays at the appointment. Mark the reservation as paid in WordPress when the payment is made.
DiscretionaryThe customer chooses whether to pay online now, or later or at the appointment.

Without an active gateway, no service can take an online payment. See Payments settings.

Pay later​

Customers can pay a booking online after it was created, not only right after booking. The booking details in My bookings show Pay the booking when:

  • the service uses Online or Discretionary payment;
  • the booking is pending or confirmed, and not yet paid;
  • the amount to pay is greater than zero;
  • online payments are enabled and at least one gateway is active.

The customer can reach the booking by logging in, or with the personal link from a notification email. With Online, the details also say by when the customer must pay to keep the booking.

After the payment​

After the hosted checkout, customers return to the page where they started: the booking page or My bookings. The widget shows whether the payment was received. If the service has a redirect, customers go to that page instead.

The Payments settings of a service: the price, and How payment is required with Online, Local, and Discretionary Settings > Payments > General, with online payments on and the payment gateway cards

See Enable online payments for the installation-wide setup.